You are not logged in | Free Registration Add to My AOL, MyYahoo, Google, Bloglines rss feed >>advanced search
THIS WEEK'S HIGHLIGHTS

Cultural Intelligence

Understanding others is more than a nice-to-have

Conflicting lives

The unwritten rules that lie at the heart of conflict

Balancing Act

What does "responsible leadership" really mean?

Party Animal?

Get more out of this year's office party

With British Airways reeling from one of the biggest corporate PR disasters in history, it's worth mentioning just how much impact social media had on the Terminal 5 catastrophe.

So if you still think that your organisation can ignore You Tube and the like, perhaps it's time to think again...

Here's an example from the 28 or so Terminal 5 videos posted on YouTube

Post this story to: del.icio.us | Digg | Newsvine | NowPublic | Reddit | StumbleUpon
Author: Brian Amble
RELATED ITEMS SINCE THIS FIRST APPEARED
SOMETHING TO SAY ABOUT THIS? TELL US HERE
Latest Blogs
The Edward I approach to running call centres
Hourly-paid workers are happier
How not to handle an internship
Welcome to the new normal
Suffering in silence
Tough challenge on soft skills
The quiet crisis of the reluctant manager
A glimmer of hope in the dismal newspapers
Will China be the next subprime disaster?
The death of work?
GOLDEN OLDIES - FROM THE MANAGEMENT-ISSUES ARCHIVE

A for Apathy

Overcoming apathy is the key to leadership.

Generation Y

Getting to grips with the new generation.

Play the Game

Here's how to deal with office politics.

Bad Beliefs

It's time to get rid of the beliefs that hold us back.