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How do I act "more senior"?Jane keeps being told by her boss to be "more senior" yet when questioned as to what this means receives simply a shrug. She asks what she can do to give the impression that she is more senior.
My team is dysfunctional: help!Louisa's teams spend too much time backstabbing and finding reasons to complain. All her attempts to get their behaviour back on track fail. "I could really use some help," she says.
Dealing with a backstabber
Harry has landed his dream job. But his task of implementing change is being undermined by an aggressive, back-stabbing colleague who seems determined to resist all of Harry's initiatives and who even their mutual boss is unable to control. What can he do? How do I manage on a budget?
Anne is a newly-appointed department manager at a community college. With a demoralised skeleton staff and severe budget issues, she is already disheartened. Charles Helliwell has some advice to help her build morale and start to manage effectively. She's a nightmare but irreplaceable
One of David's employees generates around 30% of his company's sales. But she is a nightmare to work with, alienating colleagues and poisoning the atmosphere. Dan Bobinski suggests how to deal with the situation. When the boss crosses the line
Kate works as an assistant to eight people. All are demanding, but one crosses the line between the professional and personal and acts like a jerk when she asks him not to. Charles Helliwell has some advice on dealing with him. Challenged!
One of Carla's direct reports has directly challenged her management style and decision-making and done so in writing. How should she react? Charles Helliwell scopes out a course of action. Letting the side down
One of the staff Paul manages doesn't pull his weight, is always coming up with excuses for time off and now clams to have picked up an injury. Something needs to be done but what? An impossible position?
Kelly's CEO is a bullying, sociopathic micro-manager who makes life hell for everyone. With nobody to turn to for redress, is there any way she can end her suffering? The Boss Whisperer, Laura Crawshaw, has some frank advice.
A cultural conundrum
Robert moved from the UK to a management job in China a year ago. While things went well at first, one of his team has recently been openly challenging his working-style and being dismissive of his decisions. What should he do? The games people play
Promoted into a new role, Mary has come up against a subordinate who wants to make her look as bad as possible. The trouble is, she is also a favourite of Mary's boss. What can she do? Charles Helliwell has some suggestions. A bad beginning
Carla has just started a senior government job to find herself with a deputy who was passed over for the same job. He is hurt, angry and causing trouble. Is there anything she can do salvage the situation? Max McKeown thinks there is. Teaching an old dog new tricks
Mary has been promoted to head up her company's career development function. The trouble is, her VP doesn't see the need for such a function in the first place and doesn't see her move as a promotion at all. What can she do to get him on side? Surviving a bullying boss
Linda's experience with an aggressive, abrasive boss epitomizes the distress and confusion that bullying causes in the workplace. The Boss Whisperer, Laura Crawshaw, has some invaluable advice to help Linda deal with her predicament. My ex-boss won't stop sandbagging me
Eric's ex-boss seems to be hell-bent on destroying his reputation and needs some help to change the perception others have of him. Dr Rob Yeung suggests a strategy which can help him. Bigmouth strikes again
Mary has recently moved into a management position where she is plagued by a colleague who bad-mouthed the previous person in her position and now she is saying the same things about her. Charles Helliwell has some advice. I need some commitment in return
Brian is starting a new senior management role that involves relocating his family. But in light of the huge commitment he's making to the company, how can he ensure some commitment from them in return? How do I deal with my lazy boss?
Diane's unit is plagued with poor morale and disorganization a large part of which is due to her lazy boss. Dr Rob Yeung has some suggestions to help her deal with him without upsetting the applecart. How do I get my team back?
Shayla is a young manager with a big problem. Key members of her team have turned against her and her authority and effectiveness is rapidly being undermined. Charles Helliwell has some ideas to get things back on track. Founders are sabotaging the company
The three founders of Allan's company are technically brilliant but just aren't interested in management. Staff turnover is high and the problems are mounting. Charles Helliwell has some ideas how they might be persuaded to change. How do I handle this behavior?
After an incident with a member of her staff, Katy is being given the cold-shoulder by her team as well as staff from other departments. Penny de Valk, CEO of the Institute of Leadership & Management, has some tips on how to handle a tricky situation. How do I deal with malicious gossip?
Gossip is ruining Aimee's life and her managers are unwilling to address the issue. Things have got so bad that she's thinking of leaving. But is there anything else she can do? Dr Rob Yeung has some ideas. Breaking down the wall of silence
Paula's boss simply refuses to deal with any problems or issues that arise in the office. What can she do to break down the wall of silence and start some honest communication? Dealing with a bad-mouthing employee
How can a manager deal with a member of his team who was overheard telling a job candidate that he is hard to work with? Penny de Valk has some advice. 
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Laura Crawshaw
Laura Crawshaw researches and coaches abrasive leaders, otherwise known as "bully bosses". She is known as "The Boss Whisperer" for her ability to help these individuals develop less destructive management styles.
Penny de Valk
Penny de Valk is the Chief Executive of the UK-based Institute of Leadership and Management (ILM), the largest qualification-awarding and professional membership body in Europe for managers.
Ruth Spellman
Ruth Spellman is the chief executive of the Chartered Management Institute, a professional institution for managers, based in the United Kingdom with a mission to promote the art and science of management.
Charles Helliwell
For the past 15 years, Charles Helliwell has been enjoying a lifestyle and earning an income as a behavioural and relationship mentor who specialises in the personal and professional development of people in business.
Dawna Jones
Dawna Jones coaches those who want to coach themselves, develops programs for employees to regain their capacity to self and collectively lead, consults on the organizational cultural adjustments and connects employees with their inherent, tacit knowledge with application to real work challenges.
Myra White
Myra White teaches managing workplace performance and organizational behavior at Harvard University and is a clinical instructor at Harvard Medical School. She is the author of "Follow the Yellow Brick Road: A Harvard Psychologist's Guide to Becoming a Superstar", a book based on her research into how over 60 well-known people became superstars.
Andy Hanselman
Andy Hanselman is a business competitiveness specialist who helps leaders creative competitive advantage, maximise customer relationships and improve customer care.
Andy Parsley
Andy Parsley helps organisations positively engage with two key audiences: their employees and their customers both existing and potential. A marketing communications expert, he is the founder of Green Lion Insights and Solutions an employee engagement consultancy and a regular writer and speaker on employment issues.
Rob Yeung
Dr Rob Yeung is a Director at leadership consulting firm Talentspace and the author of over a dozen books including 'The Rules of Office Politics' and 'The Rules of Entrepreneurship'.
Dan Bobinski
Dan Bobinski is a training specialist, author, and an accomplished keynote speaker. He's been the president of Leadership Development, Inc., providing workforce and management training to Fortune 500 companies as well as smaller, regional concerns for more than 18 years.
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